Shipping and Returns
The listed sales prices do not include shipping costs or customs fees. We use standard parcel post or a courier service for an additional fee. Products are shipped within Switzerland approximately 3 working days after receipt of payment. Please note that delays may occur on weekends or public holidays. Kaufhaus Krone has no influence on delivery times to the EU once the items have been shipped.
Shipping costs, customs duties, and all other expenses related to the return of products will not be covered by Kaufhaus Krone after the cancellation period has expired and must be fully borne by the customer.
Please return products via mail or courier to:
Kaufhaus Krone, Solothurnerstrasse 8, 4600 Olten
Alternatively, you can return the items to our store.
The listed sales prices do not include shipping costs or customs fees. We use standard parcel post or a courier service for an additional fee. Products are shipped within Switzerland approximately 3 working days after receipt of payment. Please note that delays may occur on weekends or public holidays. Kaufhaus Krone has no influence on delivery times to the EU once the items have been shipped.
Shipping costs, customs duties, and all other expenses related to the return of products will not be covered by Kaufhaus Krone after the cancellation period has expired and must be fully borne by the customer.
Please return products via mail or courier to:
Kaufhaus Krone, Solothurnerstrasse 8, 4600 Olten
Alternatively, you can return the items to our store.